Hi, my name is Ryan Ablett aged 15 and I am a student at St Josephs Comprehensive School Hebburn, currently I am Studying an ICT Diploma Course. As I am in year 10 in our school we do 1-2 weeks of work experience because it is getting closer and closer for us leaving school and applying for jobs. So i chose Aspire Technology Solutions as my work placement because I would like to have a career in ICT in the future.
Therefore at Aspire Technology Solutions I have had a fantastic opportunity to see what life is like working within ICT in the business world. All of the Staff are very welcoming and friendly and they give a friendly atmosphere, the office is not that big but the work that they do fascinates me. Also they have included me in all of their work to show me what kinds of ICT Skills they use in their everyday life.
In the two weeks work experience here I have mainly worked with the Help Desk team. They have been showing me what their job consists of, e.g. installing software onto computers, Fixing backup problems, Pro-Active Network Monitoring and Solving server issues Etc. As I have been here for two weeks my knowledge of ICT has grown massively, the knowledge that aspire has given me I hope it helps me achieve more in the later years.
Pro-Active Network Monitoring is where alarms occur which tells the team what problems they have and instead of the customers coming Aspire, Aspire go to them to keep good customer relationship.
As I have been working on the Help Desk, I was working in a team with Tony Dougan developing a virtual infrastructure for a large company. I was testing a virtual desktop environment on VMware View Client to roll out of a company wide upgrade.
