Our Partners Executel
Aspire has recently announced a strategic partnership with Gateshead based Executel www.executel.co.uk in a bid to offer customers a complete Telephony package.
Aspire offer a complete IT soloutions from software development through to fully outsourced servicedesk service’s to our customers and this partnership ensures we are able to offer a complete telephony and unified communications solutions all from one supplier.
Executel delivers a complete communications wrap including IP telephony, data connectivity, hosted services, mobiles and unified communications products, by joining forces with them, we can now offer our customers everything they require from one supplier.
Why Executel?
At Executel, it’s all about the relationship we have with you, the customer. We pride ourselves on delivering not only exceptional communications solutions that are tailored to meet your exact business requirements, but also on our first- class support network and after-sales service that together ensure your initial investment pays long-term dividends.
Executel has a long-standing partnership with Mitel spanning the past eight years and holds the highest accreditation available from the organisation, namely Mitel premierPARTNER. This was awarded on ability to implement and support Mitel products and on the continued volume of our custom.
We are currently the only Mitel premierPARTNER in the North East of England; we hold the prestigious Mitel Unified Communications Specialist accreditation and are also officially recognised as one of Mitel’s top five partners in the UK.
Meanwhile, our technical staff have extensive knowledge covering the entire Mitel product portfolio as well as a wealth of practical experience having implemented and managed the Mitel products and applications across multiple industries and organisations of all sizes.
Telephony Services Provided by Executel
There was a time when a reliable telephone service was enough to conduct business. Today however, expectations for the humble telephone call have changed dramatically as a growing number of businesses turn to Voice over IP solutions as a means to control costs, increase flexibility and more importantly… keep in touch with one another.
The changing landscape
We have always had the basic ability to communicate but in today’s fast-moving business environment there are ever more obstacles to overcome. Working practices are rapidly evolving resulting in numerous factors, which dramatically and adversely affect the ease with which we communicate successfully.
Speed of response has become a crucial element of customer service and a prompt response is now expected by clients, if not demanded. Failure to respond quickly will leave your business vulnerable and allow competitors to step in and fill the void.
Meanwhile, increasingly varied and more flexible working patterns are also affecting communication methods, which inevitably has a knock-on effect for our day-to-day business operations. Times have changed and we must all adapt accordingly, communicating in more advanced ways and at different times of the day in order to stay ahead of the game.
