Aspire Embarks on Expansion Plan

November 21, 2011 by Nigel Begg

Aspire has embarked on a significant expansion plan that will see head count increase by a third within the next six months.

Following relocation to new headquarters at Heworth Hall in Gateshead, the rapidly-expanding company has recruited Isabelle Bambridge, 34, Sarah Cooper, 29 and Catherine Richardson, 38, all of which previously worked for North East communications firm, Executel Ltd.

Isabelle has been appointed by Aspire as Marketing & Communications Manager having spent five years in a similar role at Executel. Meanwhile, Sarah has stepped into the role of Customer Services Manager taking overall responsibility for Aspire’s existing service desk function and Catherine has joined the team as Billing Manager.

Of the new challenge, Isabelle said: “Aspire is a growing company with a huge amount of potential and I’m delighted to have joined the company during a period of significant expansion and development.

“Having worked closely with Aspire whilst employed by Executel, I have a good understanding of the business already which has enabled me to hit the ground running.

“As a business, Aspire has a very exciting time ahead with more staff appointments to be announced in the new year, expansion of its product portfolio coming in early 2012 and a magnificent new head office which was officially unveiled earlier this month.”

Sarah added: “Aspire is known for its first class after-sales support and as the business grows, it’s important for someone to oversee and coordinate the ever-expanding service desk and technical team in order to ensure that the quality of customer care remains as high as it always has been. This is the primary function of my new role and I’m thoroughly enjoying the challenge.”

Of her appointment as Billing Manager, Catherine said: “Having spent nearly eight years with Executel, I have an in-depth knowledge of the billing process and have therefore been employed by Aspire to implement and run their billing platform moving forward. This will enable the business to streamline and automate its existing processes which in turn will result in a better service for customers.

“Aspire is at a very important stage in its development with significant expansion taking place over the next few months and I’m therefore delighted to joining the team during such an exciting period.”

New appointments Nov 2011

L-R Isabelle Bambridge, Catherine Richardson & Sarah Cooper

 

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