Aspire offers a comprehensive IT support service which is designed to ensure that your business critical systems run without incident.

It’s widely accepted that maintaining an IT infrastructure is both costly and time consuming. Therefore, our RealCARE service has been developed with this in mind and aims to remove the burden whilst offering total peace of mind and a cost-effective flat annual fee.

RealCARE is a complete IT management solution which enables us to monitor, manage and maintain every facet of your IT infrastructure. This service offers desktop and server support, regular system health checks, disaster recovery, backup solutions and network support depending on your business requirements.

Watch how Aspire’s RealCARE IT Support can help your business

  • Real-time Remote Monitoring

    RealCARE includes proactive monitoring of your servers and IT equipment which enables our technicians to detect and fix faults before you are even aware of them.

    We run continual health checks on your systems to ensure that they are running at optimum levels.

  • On-Site Engineer Visits

    If we are unable to resolve a system fault remotely, we will send a field engineer to site no later than the next working day. Furthermore, we can provide you with scheduled onsite technical assistance. This is defined by you and can range from a half day onsite to a full-time technical presence.*

  • Security

    We ensure that your Anti-Virus and Anti-Spyware software is always up to date and that the latest Microsoft patches are installed, thereby keeping your systems protected and running smoothly.

  • Data Backup

    We will monitor your data backups to ensure that they are configured correctly and that you are protected against data loss.

Interested? Contact Aspire today to find out how we can help your business.