Domain Registrar queries
For all domain name registrar related queries, including complaints and instances of domain name abuse, please contact us via your usual support route.
To expedite any issue please feel free to call the service desk or use the Aspire Portal. You can expect a response under your published service level agreement, but no more than five days.
Our head office is located within the Grade-II* listed Heworth Hall on Shields Road in Gateshead. Heworth Hall is one of the North East’s iconic buildings and we have invested in excess of £1m both restoring and modernising it.
You’ll find us just off the Heworth Roundabout. If you’re heading from Newcastle on the A184 cross the roundabout and our office is on the immediate left.
Heworth Hall, Shields Road, Gateshead, NE10 0UX
If you are heading to or from London we are just off the M1 at the junction for the A41.
You’ll find us just off the Elstree Road in Lismirrane Industrial Park, Elstree Road, Elstree, Herts, WD6 3EA