Aspire Business Centre Solutions
A bespoke solution providing connectivity, telephony and support that meets the needs of your business centre and your tenants.
As technology systems become more business critical, partnering with the right MSP has never been more important. By deploying the right solutions, business centres can drive performance, cost savings and productivity for your tenants.
By combining these three solutions, businesses and tenants gain essential IT services tailored to their needs. Our modular format allows you to choose the specific solutions you require: support, connectivity, telephony, or any combination.
Superfast, reliable, and scalable
Aspire’s connectivity options provide the communications link that business centres and their tenants need to ensure smooth operation of their day to day and business critical tasks. Our connectivity provides much more than this with lightning fast speeds, highly competitive pricing, industry leading fix times on our UDC and ultra-low latency. Our connectivity can transform your business and your tenants by allowing for increased productivity. The business centre can then resell our connectivity to their tenants.
Keep your colleagues and customers connected
Our Veyo platform gives the business centre staff a feature rich, reliable IP telephony option which comes in our standard and advanced packages. The business centre can then resell our Veyo telephony onto their tenants using our discounted rates.
Benefits of Aspire Business Centre
Ultrafast Dedicated Connectivity
Up to 100 Gbps speed
Symmetrical upload and download
1ms latency
Fully in house with a 4 hour fix
Aspire Business Centre Solutions
+87 NPS score with world class service
Support for the business centres IT estate
Keeping your business and tenants online
Veyo Standard Package
Veyo Live Desktop Companion app with all your features
Audio Conferencing to host large meetings remotely
Voicemail service
Leased Lines & FTTP
Up to 10 Gbps speed on Leased Lines
Symmetrical upload and download on Leased Lines
Great value FTTP with speeds up to 1Gbps
Aspire Business Centre Solutions
Data driven service desk with live reporting
Feature rich customer portal
End user support for your business centre staff
Veyo Advanced Package
Auto Attendant for automatic call transfers
Mobile Softphone
FMC pack allows seamless switching between mobile and desktop
What is WiredScore and How is it Useful for Business Centres?
WiredScore is a certification program and platform that rates and recognises the digital infrastructure and connectivity of commercial buildings.
The WiredScore certification provides landlords, developers and tenants with a trusted benchmark for internet connectivity as well as overall network infrastructure.
WiredScore evaluates buildings based on a rigorous set of standards including network infrastructure, internet service providers as well as resiliency planning.
Key benefits of being a WiredScore certified premises:
- Improved connectivity and digital experience for tenants
- Drives value for landlords as well as tenants
- Differentiates a business centre space in a crowded marketplace
With Aspire being a certified WiredScore partner we can provide consultancy as well as any materials required for project work in getting your business centre certified. Additionally, we can also provide support with WiredScore’ s smart buildings certification.
Aspire Business Centre Solutions: Our package at a glance
Aspire Business Centre Solutions
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Aspire Connectivity: Our options at a glance
UDC
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Leased Lines
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FTTP
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Veyo Live IP Telephony: Our Packages at a glance
Standard
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Advanced
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“Aspire have consistently tried to deliver over and above our expectations – and they have succeeded. An experienced and forward-thinking organisation that are always easy to work with. We are safe in the knowledge that the experts at Aspire are taking care of our IT needs which ensures we can concentrate on providing our customers with the best possible service”
Frequently Asked Questions
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How does our RealCare Business Centre support actually work?
Once your support ticket hits our service desk it lands with one of our specialised teams.
Problems that we can solve in a matter of minutes go to our Quick Fix team. Here our specialised agents will work on your issue using a variety of methods. Advanced technology can let us connect to your desktop remotely and take control to resolve issues without you having to lift a finger.
More complex issues are directed to our dedicated agents with expert knowledge of our Connectivity, Cloud and Unified Communications services.
Depending on what problem you face our agents will use the same software as our Quick Fix team to access your desktop and resolve the issue.
For problems on physical hardware our agents analyse output from state of the art sensory equipment to identify failures in lines or hardware. This technology can allow us to identify problems before they even arise on your end!
Where issues with Cloud systems have occurred our team will access your infrastructure using our integrated systems to isolate and remedy the problem to restore your service to full working order.
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How does my organisation transition to a new IT support provider?
This aspect totally relies on the new support provider. Here at Aspire we have over 16 years’ experience in onboarding clients to our services.
We ensure that we work seamlessly with your existing provider or existing support teams to gain a sure footed understanding of your current end users operations and infrastructure before undertaking any work.
After this we follow our tried and tested procedures to ensure a smooth process and this allows you to sit back while we do all the legwork.
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How does our 24/7 service operate?
Our 24/7/365 service works in the exact same way that our standard support options do. Teams are set up in the same way using the same methods and technologies to remedy your issues.
Your tickets raised outside working hours will be handled with no delay and there will always be an agent beside a phone through the night for you to ring and talk things through.
Some of our most experienced staff work on our 24/7 team to ensure our exceptionally high standards are always met!
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How is RealCare billed?
RealCare is billed on a monthly schedule. We charge you on a per user and tenant basis to keep things simple instead of opting for complex and frustrating usage based billing. The more users and tenants you onboard to our RealCare the cheaper it becomes. There is no upfront cost associated with our services.
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How is our Connectivity billed?
Regardless of what connectivity option you choose our services are billed in the standard way. This means one easy to handle monthly bill. From this you as a business centre can set up arrangements with your tenants to split out connectivity from your main line and resell this on to them within a separate agreement arranged by the business centre. Aspire will facilitate the splitting of the line.
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How is our Veyo Live service billed?
Veyo is billed on a monthly schedule regardless of whether you opt for the standard or advanced package. We charge you on a per user basis to keep things simple instead of opting for complex and frustrating usage based billing. The more users and you onboard to our Veyo services the cheaper it becomes. We offer reduced rates to you the business centre and allow you to go and resell our Veyo services onto your tenants within a separate agreement arranged by the business centre. Aspire will set up additional users on our Veyo platform where packages have been sold to tenants.
