With Direct Routing, you can make and receive calls to external landlines and mobile phones, direct from your Microsoft Teams app.

Over the last few years, cloud-based collaboration tools have become more popular than ever. Businesses are looking for flexible solutions that are easy to manage and scalable. They need solutions that enable their employees to work from anywhere whilst still being able to collaborate with their colleagues.

Microsoft’s Office 365 products and solutions have seen a significant increase in adoption due to their extensive selection of features and ease of use.

Many businesses are now looking to the Microsoft suite to power their telephony solution, giving them the ability to integrate with video conferences, chats, documents, and other Teams features.

For many Microsoft 365 users, Teams Direct Routing is the perfect addition, allowing users to make and receive external calls directly from their Teams desktop or mobile app.

The Microsoft Teams Phone System is a private branch exchange (PBX) system that you can use to connect into the Aspire telephony network, without complicated and expensive on-premise equipment.

Teams Direct Routing can be configured to meet your exact needs, with features such as call queues, auto attendants, Voicemail and audio conferencing included.

Microsoft Teams Direct Routing

Advantages of Teams Direct Routing:



Microsoft Teams Direct Routing allows your people to collaborate and meet in one place, giving them access to chats, documents and other Microsoft 365 apps.



Microsoft Teams Direct Routing allows your people to make and receive calls directly from their Teams desktop or mobile app.


Rapid Deployment:

Microsoft Teams Direct routing can be deployed quickly, with no on-site equipment needed.



With a per-user cost and no additional equipment needed as your company grows, it is the perfect solution to scale with your business.

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Why Aspire for Microsoft Teams Direct Routing?

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24/7 Support:

Immediate access to our 24/7 UK-based Service Desk and engineering team.

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Aspire Expertise:

Our experienced Voice consultants work closely with you to deliver the right solution for your business.

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‘World Class’ Service:

All Aspire services are underpinned by our unbeatable IT Support Solutions, best illustrated by our Net Promoter Score which averages +83, and is deemed ‘world-class’.

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Aspire Voice solutions are able to scale with your business, giving you the very best value for money.

How Microsoft Teams Direct Routing works


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