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Cyber Incident Response Services
24/7 Response. Complete Recovery.
When cyber incidents strike, it’s not just a security issue. You need to remediate threats and restore IT operations. That’s why our UK based security, IT, and cloud response teams are on hand to fully restore your systems 24/7.
15m Avg.
Response time
24/7
Availability
Hybrid
Response teams
When cyber incidents occur, you need an incident response service that contains and remediates effectively
2 in 5 businesses identified a cyber attack in the last 12 months, and the UK average cost of a cyber security data breach is currently over £3.56m according to IBM’s latest Data Breach Report.
The unfortunate reality is that a cyber attack can strike at any time and all organisations need to be prepared to respond and recover in the event of a breach.
Our incident response team follows NIST 800-61r2 in combination with NCSC guidelines, which enables us to effectively manage a security incident. This methodology features six key areas including: Preparation, Identification, Containment, Eradication, Recovery and Lessons Learned. Together these steps enable our Incident Response team to follow a mature and well-developed process in order to respond to a security incident efficiently and effectively.
Aspire is on hand 24/7 to protect your business from the unexpected
Stay resilient and protect your reputation with expert response
Our Incident Response Process protects you at every stage
Our hybrid cyber security incident response teams remediate faster
Unlike traditional incident response providers, our unique hybrid approach combines security experts, managed IT specialists, and cloud engineers in a single coordinated response team.
This expert-led response to cyber incidents ensures that threats are isolated and eradicated quickly and full remediation is possible.
As a CrowdStrike partner, we have access to the comprehensive suite of CrowdStrike tools that we can deploy as part of our Incident Response services, meaning in the event of a major incident, we can immediately begin to contain and eradicate threats.
24/7/365 Rapid Response
Immediate response when a breach is suspected to mitigate any impact to your organisation.
Achieve Compliance
An essential part of cyber compliance is ensuring timely detection and containment of breaches.
Expert Remediation Services
Provided by our in-house Security Operations Centre (SOC) who follow NIST 800-61r2 in combination with NCSC guidelines.
Equipped for Full Recovery
We provide complete recovery services leveraging our connectivity, business continuity, and private cloud solutions.
What We Do
Our comprehensive Incident Response Service stack is an accessible framework for incident response workstreams, providing a flexible utilisation of services based on your business requirements.
| Preparation | Incident Response Workstreams | XIR* | |
|---|---|---|---|
| IR Plan Review/Development | Assess | Respond | Extended Incident Recovery |
| Gap Analysis & Recommendations | Compromise Assessment | Containment & Eradication | Recovery Environment in ACS |
| Tabletop Exercises | Cloud Security Assessment | Digital Forensics Investigation | Physical DR Site |
| Active Directory Security Assessment | Recovery | Access to XIR Team | |
Preparation
IR Plan Review/Development
Gap Analysis & Recommendations
Tabletop Exercises
Incident Response Workstreams
Assess
Compromise Assessment
Cloud Security Assessment
Active Directory Security Assessment
Respond
Containment & Eradication
Digital Forensics Investigation
Recovery
XIR*
Extended Incident Recovery
Recovery Environment in ACS
Physical DR Site
Access to XIR Team
Why Aspire for Cyber Incident Response?
UK-Based 24/7 Service
Our 24/7/365 UK Cyber Incident Response team identify, contain and eradicate threats, around the clock, and at scale.
Aspire Expertise
We have over 18 years of experience providing Incident Response services and restoring IT systems.
Best-in-Class Tools
Industry-leading tools and full access to the CrowdStrike product suite for effective containment and eradication.
Service Excellence
Services are underpinned by our unbeatable IT support solutions, best illustrated by our NPS (Net Promoter Score) which averages +83 and is deemed ‘world class’.
See why Home Group chose Aspire’s complete security
We’ve found working with the Aspire team to be really easy, really friendly, communicative and responsive. It’s like having a bolt-on to our internal security team.
I don’t worry as much out of hours. I know I’ve got experts online and if something happens, I’m communicated with quickly. I’m not checking my phone on weekends or nights anymore. It’s given me peace of mind.
Simon Anderson
Head of IS Service Management
Download our Cyber Incident Response Brochure
Don’t Wait for an Incident to Strike
Every minute counts during a cyber incident. Contact our team to discuss a pro-active service.
Incident Response Service FAQs
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Why do I need incident response if I already have cyber security tools in place?
While security tools offer advanced protection, you still need the skills and expertise to identify, contain and remove threats as well as remediating any damage caused. Incident Response services provide the expertise to respond to threats rapidly that general teams may not be able to.
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How is your hybrid approach to IR different?
As an incident response service provider, managed IT, and cloud services, Aspire is positioned to launch a coordinated response to threats at the same time. We can respond to threats and restore all systems at the same time through tried and tested collaboration between our in-house teams of specialists.
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What types of incidents does your service cover?
As a Cyber Incident Response provider, we cover a wide range of security incidents, including ransomware attacks, business email compromise, data breaches, insider threats, unauthorised access, advanced persistent threats, malware, DDoS attacks, and cloud environment intrusions. Whether the threat is internal or external, targeted or opportunistic, our team is equipped to respond quickly and effectively.
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How quickly can your team respond to an incident?
Our team's average response to threats is 15 minutes. Our team is available 24/7/365 and can begin containment activities immediately upon engagement.
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Do you offer 24/7 incident response support?
Yes, Aspire's service is available 24/7/365, meaning your organisation is protected every minute of every day should a threat occur.
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Can your team work alongside our internal IT/security team?
Aspire's team fully understands that effective communication and collaboration are critical for effective incident response. We will work with your internal teams and keep them updating and involve them as much as you require. We can handle incidents entirely in-house or work with your teams based entirely on your preference.
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How does this service help us meet compliance requirements?
Our Cyber Incident Response service helps you meet compliance requirements by ensuring prompt detection, containment, and reporting of security incidents, which are key components in regulations like GDPR, Cyber Essentials and ISO 27001. We can provide detailed incident documentation, support regulatory breach notification processes, and offer post-incident reports that align with audit and compliance standards. Our structured response process also demonstrates due diligence, helping reduce potential legal and financial liabilities.
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Do you offer proactive services like tabletop exercises or readiness assessments?
Yes, Aspire's IR service is available as a retainer service with our Cyber Incident Response hotline, or as a proactive solution with tabletop exercises, incident response playbooks, adversary emulation and continuity planning.
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Do I need to be an existing customer to use your incident response service?
No, you don't need to be an existing customer. Aspire's incident response service is available as a retainer service or is included with all RealProtect services.
